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User Research Level 1

Dates :

12, 19, 26 July; 3, 10, 17, 24, 31 Aug

Introduction to user research in government

Level :


Duration :

1 Day

Schedule :

The course is available on Fridays and Saturdays (UK GMT)

Course modules

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Please select at least one Course Module

  • Introduction to user research

  • Planning for user research

  • The GDS project phases

  • In-depth interviews

  • Understanding user needs

  • User personas

  • Empathy mapping

  • Analysing and presenting findings

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